Lucy in the Sky Reviews
Based on 40 customer reviews and online research, lucyinthesky.com has a consumer rating of 3.7 out of 5 stars, indicating that most customers are generally satisfied with Lucy in the Sky.
5 Stars(18)
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4 Stars(9)
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3 Stars(4)
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2 Stars(2)
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1 Star(7)
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How would you rate Lucy in the Sky?
Top Reviews
I'd ordered a $90 mini dress nearly 3 weeks ago and it still hasnt arrived. Meanwhile, it says that the company is based in LA. I live in San Diego. If they were really based in LA, the package would have been here in 2 days. I've tried emailing, calling, and contacting them on Instagram with no response.
I buy dresses often but will never purchase from them again. They are one of the worst retail companies on the planet, or theyre a complete scam.
I ordered one dress from here 3 months in advance for an occasion. The dress did not come for 5 months, and in the time I spent waiting for it, I had to deal with getting a new card because they had given my card information out, and I had gotten robbed over $300. When my dress finally did come, it looked like a 4 year old's dance recital dress. Customer service was no help to me, and I did not get any reimbursement from my experience. And NO I DO NOT WANT a gift card to your terrible store, thank you very much.
Customer Reviews (40)
The dress I ordered, take me to paris, is exactly how it looks in the picture but it was too small for me, they're return process seems great either way!
Had a great experience ordering a very cute dress for a special event. Process to exchange for a different size was seamless.
Great products, reliable customer service and quick turnaround on issues and returns. Clothing is fashionable for teenagers, my daughter loves their products.
I stumbled upon this page when I was trying to look for cute dresses for formal and brunches. This website has a variety of cute dresses that are reasonably price PLUS shipping is always super quick. This website is definitely my go-to when looking for something to wear for events. I highly recommend ordering from this store.
I have ordered from this store many times. The last few times have been dreadful. Dresses don't arrive, it's very hard to contact them and it takes months to get refunds when they don't deliver dresses.
I ordered from them before two dresses, 1 dress came in the wrong size, and the other dress was a completely different dress that I didn't order but just decided to not hassle them and keep.
Recently ordered two dresses again, by the third month after paying and going back and forth with their customer service about when I'd receive them, I decided to just cancel my order and get a refund. The thing is I'm super understanding when it comes to issues with shipping and they said they'd been busy and that's why I hadn't received my order but at the 3 month mark. You kinda just run out of excuses for a business, at some point you should look into it completely and see why an order that's been paid for hasn't been sent to your customer. So though I'm a bit bummed, it's fine, I just won't be ordering from them again since it's been issues both times. This isn't to slam their business, bc my first time ordering from them, I did receive my dresses even though one dress wasn't the right dress, but this is more so because I'm kinda surprised at how many issues and excuses I keep receiving. They had no issues receiving my payment for the dresses but have had many issues shipping their dresses... lmao. So just a light warning for anyone out there ordering, not my favorite experience.
I'd ordered a $90 mini dress nearly 3 weeks ago and it still hasnt arrived. Meanwhile, it says that the company is based in LA. I live in San Diego. If they were really based in LA, the package would have been here in 2 days. I've tried emailing, calling, and contacting them on Instagram with no response.
I buy dresses often but will never purchase from them again. They are one of the worst retail companies on the planet, or theyre a complete scam.
The only negative was that the dress took so very long to reach us in the capital city of New Zealand. The shipping/delivery time was longer than the longest estimate provided with the order. That said, the customer service people were great when I inquired about the length of time the order was taking to process. The dress is lovely and we're going to order it in a different colour :)
I order a dress and it has taken a lot to arrive but they are very helpful and answered all my questions.
The dresses are very beautiful and fit nice. Looks just like the picture and will be great for my party.
The costumer support was great. Not only did they respond fast, but they were also very helpful and were able to help resolve my problem fast and without any additional inconveniences!
Went on here to get a dress for a performance, and found one, fits beautifully and it absolutelygorgeous
Lucy in the Sky Questions & Answers
Posted on 10/16/2019
No! I ordered a dress on October 2,2019 and still not dress. Shipping was supposed to be 5 business days. I am so disappointed and will NEVER ORDER AGAIN! They have horrible customer service and cannot call because it's a bogus phone number. Chat is only option and that takes hours to even get a chat representative.
Posted on 10/16/2019
Good Luck! I don't think you got it! Annoying, right?! Us either!