Lucy in the Sky Reviews

Based on 40 customer reviews and online research, lucyinthesky.com has a consumer rating of 3.7 out of 5 stars, indicating that most customers are generally satisfied with Lucy in the Sky.

3.7 / 5.0

40 Reviews

5 Stars(18)

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4 Stars(9)

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3 Stars(4)

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2 Stars(2)

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1 Star(7)

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How would you rate Lucy in the Sky?

Customer Reviews (40)

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Guest
Posted on 06/16/2021
Cute dress

The dress I ordered, take me to paris, is exactly how it looks in the picture but it was too small for me, they're return process seems great either way!

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Tyrone Green
Posted on 06/16/2021
Great clothes at a great price

Had a great experience ordering a very cute dress for a special event. Process to exchange for a different size was seamless.

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Tracey Caldwell
Posted on 06/16/2021
LUCY IN THE SKY CLOTHING

Great products, reliable customer service and quick turnaround on issues and returns. Clothing is fashionable for teenagers, my daughter loves their products.

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Barry Willis
Posted on 06/12/2021
GO-TO Cute DRESSES

I stumbled upon this page when I was trying to look for cute dresses for formal and brunches. This website has a variety of cute dresses that are reasonably price PLUS shipping is always super quick. This website is definitely my go-to when looking for something to wear for events. I highly recommend ordering from this store.

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Theresa Moreno
Posted on 06/07/2021
So disappointing, customer service is appalling!

I have ordered from this store many times. The last few times have been dreadful. Dresses don't arrive, it's very hard to contact them and it takes months to get refunds when they don't deliver dresses.

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Michele Knight
Posted on 06/07/2021
Customer service is okay, constant issues with ordering

I ordered from them before two dresses, 1 dress came in the wrong size, and the other dress was a completely different dress that I didn't order but just decided to not hassle them and keep.

Recently ordered two dresses again, by the third month after paying and going back and forth with their customer service about when I'd receive them, I decided to just cancel my order and get a refund. The thing is I'm super understanding when it comes to issues with shipping and they said they'd been busy and that's why I hadn't received my order but at the 3 month mark. You kinda just run out of excuses for a business, at some point you should look into it completely and see why an order that's been paid for hasn't been sent to your customer. So though I'm a bit bummed, it's fine, I just won't be ordering from them again since it's been issues both times. This isn't to slam their business, bc my first time ordering from them, I did receive my dresses even though one dress wasn't the right dress, but this is more so because I'm kinda surprised at how many issues and excuses I keep receiving. They had no issues receiving my payment for the dresses but have had many issues shipping their dresses... lmao. So just a light warning for anyone out there ordering, not my favorite experience.

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Cameron Caldwell
Posted on 06/03/2021
Not Worth It

I'd ordered a $90 mini dress nearly 3 weeks ago and it still hasnt arrived. Meanwhile, it says that the company is based in LA. I live in San Diego. If they were really based in LA, the package would have been here in 2 days. I've tried emailing, calling, and contacting them on Instagram with no response.
I buy dresses often but will never purchase from them again. They are one of the worst retail companies on the planet, or theyre a complete scam.

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Andrea Russell
Posted on 06/02/2021
Lovely dress but took longer than expected to reach us.

The only negative was that the dress took so very long to reach us in the capital city of New Zealand. The shipping/delivery time was longer than the longest estimate provided with the order. That said, the customer service people were great when I inquired about the length of time the order was taking to process. The dress is lovely and we're going to order it in a different colour :)

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Nelson Berry
Posted on 06/02/2021
It's okay

I order a dress and it has taken a lot to arrive but they are very helpful and answered all my questions.

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Raymond Mendoza
Posted on 06/01/2021
The dresses are very beautiful and fit…

The dresses are very beautiful and fit nice. Looks just like the picture and will be great for my party.

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Courtney Moore
Posted on 05/25/2021
The costumer support was great

The costumer support was great. Not only did they respond fast, but they were also very helpful and were able to help resolve my problem fast and without any additional inconveniences!

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Brittany Bates
Posted on 05/18/2021
Perfect dresses

Went on here to get a dress for a performance, and found one, fits beautifully and it absolutelygorgeous

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Lucy in the Sky Questions & Answers

Katie Jordan

Posted on 10/16/2019

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No! I ordered a dress on October 2,2019 and still not dress. Shipping was supposed to be 5 business days. I am so disappointed and will NEVER ORDER AGAIN! They have horrible customer service and cannot call because it's a bogus phone number. Chat is only option and that takes hours to even get a chat representative.

Mattie Mccoy

Posted on 10/16/2019

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Good Luck! I don't think you got it! Annoying, right?! Us either!

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